Introduction

Welcome to the Rakha Pharmacies application. We value your trust and are committed to providing a safe and convenient experience for all users of our app. This policy explains how we handle the information you provide when using our application.

By using the Rakha Pharmacies app, you agree to the practices described in this policy.

Information We Use

We request only the minimum information necessary to provide our services properly, with the sole purpose of enabling you to complete orders and benefit from our pharmacy services.

Essential Information for Order Completion

• Name: To identify the order owner
• Phone Number: To communicate regarding your order and confirm it
• Delivery Address: To deliver your order correctly

App Permissions

The app uses notification permissions to send order status updates and available offers. You can disable these notifications at any time through your device settings.

Location Permission

The app may request access to your geographic location to accurately determine the delivery address and display the nearest branch to you. This permission is optional and can be controlled from your device settings.

How We Use Information

The information you provide is used exclusively for the following purposes:

• Processing and delivering your orders
• Communicating with you regarding order status
• Improving your app experience
• Responding to your inquiries and customer support
• Sending notifications related to your orders and available offers

Protecting Your Information

We are committed to protecting the information you provide through:

• Not sharing your information with any third party for marketing purposes
• Using modern encryption technologies to protect data during transmission
• Restricting access to information to authorized personnel only
• Not selling or renting your information to any external party

Information Sharing

We do not share your personal information with any third party, except in cases necessary to complete the service, such as:

• Delivery representative to deliver your order to the correct address
• Government authorities upon official and legal request

Your Rights

You have the full right to:

• View information registered in your name
• Modify or update your personal information at any time
• Delete your account and all associated data
• Unsubscribe from notifications and promotional messages
• Request to stop the use of your information at any time

Children and Minors

The Rakha Pharmacies app is intended for adults over 18 years of age. We do not intentionally collect any information from children. If you are a parent and notice that your child has registered information in the app, please contact us immediately to take necessary action.

Policy Updates

We may update this policy from time to time to keep pace with developments in our services. We will notify you of any significant changes through the app or available communication methods. Your continued use of the app after the update constitutes acceptance of the updated policy.

Information Retention

We retain your information only for the period necessary to provide the service and fulfill legal obligations. When you delete your account, your personal data is removed from our systems within a reasonable period, except for what is legally required to be retained.